Call Us: (503) 607-8786 theteam@thesilentrock.com

Privacy Policy

This Privacy Policy describes the policies and procedures of Silent Rock Workforce on the collection, use, and disclosure of your information when you use our services. It also informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Privacy Policy:

 

  • Account means a unique account created for you to access our service or parts of our service.
  • Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects consumers’ personal information and determines the purposes and means of its processing.
  • Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Silent Rock Workforce, 784 S. Clearwater Loop #8081, Post Falls, ID 83854, USA. For the purpose of the GDPR, the Company is the Data Controller.
  • Consumer, for the purpose of the CCPA, means a natural person who is a California resident.
  • Cookies are small files placed on your device by a website, containing details of your browsing history on that website among its many uses.
  • Country refers to: Idaho, United States.
  • Data Controller, for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
  • Device means any device that can access the service, such as a computer, a cellphone, or a digital tablet.
  • Do Not Track (DNT) is a concept promoted by US regulatory authorities for the Internet industry to develop a mechanism allowing internet users to control the tracking of their online activities across websites.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the website and communications services offered by Silent Rock Workforce.
  • Service Provider means any natural or legal person who processes data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself.
  • Website refers to Silent Rock Workforce, accessible from https://silentrockworkforce.com.
  • You means the individual accessing or using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service.

 

2. Collecting and Using Your Personal Data

Types of Data Collected

While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

 

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

 

Usage Data

Usage Data is collected automatically when using the service. It may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the service through a mobile device, we may collect certain information automatically, including the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, and other diagnostic data.

 

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. The technologies we use may include:

 

  • Browser Cookies: A small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
  • Web Beacons: Small electronic files that permit the Company to count users who have visited pages or opened emails, and to gather related website statistics.

 

We use both Session and Persistent Cookies for the purposes set out below:

 

  • Necessary / Essential Cookies (Session): Essential to provide you with services available through the website and to enable you to use its features.
  • Cookies Policy / Notice Acceptance Cookies (Persistent): Identify if users have accepted the use of cookies on the website.
  • Functionality Cookies (Persistent): Allow us to remember choices you make when you use the website, such as login details or language preference.
  • Tracking and Performance Cookies (Persistent, Third-Party): Used to track information about traffic to the website and how users use the website.
  • Targeting and Advertising Cookies (Persistent, Third-Party): Track your browsing habits to enable us to show advertising more likely to be of interest to you.

 

3. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our service, including to monitor the usage of our service.
  • To manage your account and your registration as a user of the service.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for products or services you have purchased or any other contract with us.
  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those you have already purchased or enquired about.
  • To manage your requests to us.
  • To deliver targeted advertising to you.
  • For business transfers: to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
  • For data analysis, identifying usage trends, and evaluating and improving our service, products, services, marketing, and your experience.

 

We may share your personal information in the following situations:

  • With Service Providers: to monitor and analyze the use of our service, to show advertisements, for payment processing, and to contact you.
  • For business transfers: in connection with any merger, sale of Company assets, financing, or acquisition of all or a portion of our business.
  • With affiliates: we may share your information with our affiliates, requiring those affiliates to honor this Privacy Policy.
  • With business partners: to offer you certain products, services, or promotions.
  • With your consent: we may disclose your personal information for any other purpose with your consent.

 

4. Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

5. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

 

6. Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

 

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 

Other Legal Requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

 

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability

7. Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. SMS Communications

Silent Rock Workforce may communicate with clients, business partners, and pharmacy professionals via SMS and MMS messaging using our business phone system. These communications may include operational coordination, workforce placement information, scheduling, and professional outreach.

We do not use automated dialing systems or broadcast messaging platforms. All SMS communications are initiated personally by a member of the Silent Rock Workforce team.

 

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After sending STOP, you will receive a confirmation message verifying that you have been successfully unsubscribed. All opt-out requests are honored immediately and permanently.

 

Help: Reply HELP to any message for assistance, or contact us directly:

  • Email: admin@silentrockworkforce.com
  • Phone: 208.279.6234
  • Website: www.silentrockworkforce.com/contact

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Privacy: We do not sell, share, or disclose your phone number or any SMS communication data to third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Phone numbers collected in the course of business are used solely for direct communication with you.

For full details on our SMS messaging terms, including opt-in and opt-out procedures, please review our SMS & MMS Messaging Terms and Conditions at:

www.silentrockworkforce.com/terms-and-conditions

9. GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

 

  • Consent: You have given your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with you.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to a task carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

 

Your Rights under the GDPR

You have the right under this Privacy Policy, and by law if you are within the EU, to:

 

  • Request access to your Personal Data, including the right to access, update, or request deletion of the information we have on you.
  • Request correction of the Personal Data that we hold about you.
  • Object to processing of your Personal Data where we are relying on a legitimate interest as the legal basis for our processing.
  • Request erasure of your Personal Data when there is no good reason for us to continue processing it.
  • Request the transfer of your Personal Data to you or to a third party you have chosen.
  • Withdraw your consent at any time where the Company is relying on your consent to process your Personal Data.

 

10. CCPA Privacy

This section supplements the information contained in our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California.

Your Rights under the CCPA

If you are a California resident, you have the following rights:

  • The right to notice: to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
  • The right to request: to request that we disclose information about our collection, use, sale, disclosure for business purposes, and sharing of personal information.
  • The right to say no to the sale of Personal Data (opt-out): to direct us not to sell your personal information.
  • The right to delete Personal Data: to request the deletion of your Personal Data, subject to certain exceptions.
  • The right not to be discriminated against for exercising any of your consumer rights.

 

Exercising Your CCPA Data Protection Rights

To exercise any of your rights under the CCPA, if you are a California resident, you can contact us:

  • Email: admin@silentrockworkforce.com
  • Phone: 208.279.6234
  • Website: www.silentrockworkforce.com/contact

11. Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

12. Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service prior to the change becoming effective and update the effective date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

  • Email: admin@silentrockworkforce.com
  • Phone: 208.279.6234
  • Website: www.silentrockworkforce.com/contact
  • Mailing Address: 784 S. Clearwater Loop #8081, Post Falls, ID 83854, USA

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